Information We Collect

Personal Information You Provide

When you create an account with daralonuthives or use our financial management services, we collect information you voluntarily provide. This includes your name, email address, phone number, and billing information when you subscribe to our premium features. We also collect any financial data you choose to input into our spreadsheet templates, though this information remains encrypted and under your complete control.

During our learning programs and webinars, we may collect additional information such as your professional background, experience level with financial tools, and specific areas of interest. This helps us customize your learning experience and provide more relevant content recommendations.

Automatically Collected Information

Our platform automatically collects certain technical information to improve your experience and ensure security. This includes your IP address, browser type, operating system, device identifiers, and usage patterns within the application. We also track how you interact with our spreadsheet templates and learning materials to identify popular features and areas for improvement.

• Device and browser information for compatibility optimization
• Usage analytics to enhance platform functionality
• Session data to maintain your login and preferences
• Error logs to identify and resolve technical issues

How We Use Your Information

Service Delivery and Enhancement

Your information primarily serves to deliver and improve daralonuthives's financial management platform. We use your data to maintain your account, process payments, provide customer support, and ensure our spreadsheet tools work seamlessly with your financial planning needs. Performance analytics help us identify which features are most valuable and where we should focus development efforts.

For educational content, we analyze learning patterns to create better tutorials, expand our template library, and develop new features that address common financial management challenges. This analysis never involves sharing your specific financial data with third parties.

Communication and Updates

We use your contact information to send important account updates, security notifications, and service announcements. With your permission, we also share educational content, new template releases, and information about upcoming learning programs that match your interests.

Data Protection and Security

Encryption and Storage

daralonuthives employs bank-level encryption to protect your information. All data transmission uses TLS 1.3 encryption, and your financial information is encrypted at rest using AES-256 standards. We maintain secure servers in Canadian data centers that comply with industry security standards and undergo regular security audits.

Your spreadsheet data is stored with multiple layers of protection including encrypted databases, secure access controls, and regular automated backups. We maintain strict access controls ensuring only authorized personnel can access systems containing personal information, and even then, only for specific maintenance or support purposes.

Security Monitoring

Our security team continuously monitors for unauthorized access attempts, unusual activity patterns, and potential threats. We maintain incident response procedures and will notify affected users promptly if any security breach occurs that could impact their personal information.

• 24/7 automated security monitoring and threat detection
• Regular penetration testing by independent security firms
• Secure development practices with regular code reviews
• Employee security training and background checks

Information Sharing and Disclosure

Third-Party Service Providers

daralonuthives works with carefully selected service providers to deliver our platform functionality. These include payment processors for subscription billing, cloud infrastructure providers for hosting, and email service providers for communications. All third-party providers are bound by strict confidentiality agreements and are only permitted to use your information for the specific services they provide to daralonuthives.

We conduct thorough due diligence on all service providers, ensuring they maintain appropriate security standards and comply with applicable privacy regulations. These partnerships never involve sharing your financial data entered into spreadsheets or personal learning progress with marketing companies or data brokers.

Legal Requirements

In certain limited circumstances, we may be required to disclose information to comply with legal obligations, respond to lawful requests from public authorities, or protect the rights and safety of daralonuthives users. Any such disclosures are carefully evaluated and limited to the minimum information necessary to fulfill the legal requirement.

Your Privacy Rights and Controls

Access and Management

You have comprehensive control over your personal information within daralonuthives. Through your account dashboard, you can review all collected information, update your details, modify communication preferences, and download copies of your data. You can also delete specific spreadsheet files or entire projects at any time.

For more extensive requests, such as complete account deletion or detailed information about data processing, you can contact our privacy team directly. We respond to all privacy requests within 30 days and provide clear confirmation of any changes made to your account.

Communication Preferences

You control what communications you receive from daralonuthives. Essential service notifications cannot be disabled as they're necessary for account security and functionality, but you can opt out of educational content, product updates, and promotional materials at any time through your account settings or by using unsubscribe links in emails.

• Access and download all your personal data
• Correct or update any inaccurate information
• Delete specific data or your entire account
• Restrict certain types of data processing
• Receive copies of your information in portable formats

Data Retention and Deletion

Retention Periods

daralonuthives retains your information only as long as necessary to provide services and comply with legal obligations. Active account information is maintained while your subscription remains current. After account closure, most personal data is deleted within 90 days, though some information may be retained longer for legal compliance, such as billing records for tax purposes.

Your spreadsheet data and financial information can be deleted immediately upon request or automatically when you close your account. Learning progress and course completion records are typically retained for one year after account closure to support any credential verification needs, but can be deleted sooner upon request.

Secure Deletion Process

When information is deleted from daralonuthives systems, we use secure deletion methods that make data unrecoverable. This includes overwriting storage locations and ensuring backups are also properly cleaned. Our deletion processes are audited regularly to ensure compliance with privacy requirements and industry best practices.

International Data Transfers

daralonuthives operates primarily from Canada and stores data within Canadian borders. However, some service providers may process information in other jurisdictions with adequate privacy protections. Any international transfers are conducted under appropriate safeguards, including standard contractual clauses and adequacy decisions that ensure your privacy rights remain protected.

When you access daralonuthives from outside Canada, your information may be transmitted internationally for processing, but this is always done with appropriate security measures and legal protections in place. We evaluate all cross-border data flows to ensure they meet or exceed Canadian privacy standards.

Children's Privacy

daralonuthives's financial management platform is designed for adults and we do not knowingly collect information from individuals under 18 years of age. If we discover that we have collected information from someone under 18, we will delete that information promptly. Parents or guardians who believe their child has provided information to daralonuthives should contact us immediately.

Our educational content and learning programs are specifically designed for adult learners managing personal or business finances. The complexity of financial concepts and the nature of data typically entered into our spreadsheet tools make the platform unsuitable for minors.

Cookies and Tracking Technologies

Essential Cookies

daralonuthives uses cookies and similar technologies to provide platform functionality and improve your experience. Essential cookies are necessary for basic operations like maintaining your login session, remembering your preferences, and ensuring security. These cookies cannot be disabled without affecting platform functionality.

Analytics and Preferences

We also use analytics cookies to understand how users interact with our platform and identify areas for improvement. Preference cookies remember your settings and customizations to make your experience more personalized. You can control these optional cookies through your browser settings or our cookie preference center.

• Session cookies for login and security (essential)
• Preference cookies for customized experience
• Analytics cookies for platform improvement
• Security cookies for fraud prevention

Updates to This Policy

daralonuthives may update this privacy policy periodically to reflect changes in our practices, legal requirements, or platform features. We will notify users of material changes through email and prominent notices within the platform at least 30 days before changes take effect.

Minor clarifications or administrative updates that don't affect your rights may be implemented immediately with notification through our website. We encourage users to review this policy periodically to stay informed about how we protect your information. The effective date at the bottom of this policy indicates when the current version was last updated.